Very Clinical: Introducing the Primescan 2 with Dr. Meena Barsoum
The Very Dental Podcast NetworkNovember 05, 202432:0422.48 MB

Very Clinical: Introducing the Primescan 2 with Dr. Meena Barsoum

In this episode of the Very Clinical Podcast, hosts Zach Meiners and Dr. Kevin "Hair" Fryer dive into the world of digital dentistry with special guest Dr. Meena Barsoum. The conversation features a detailed overview of the newly introduced PrimeScan 2! They highlight its wireless, cloud-based capabilities that facilitate efficient scanning without being tethered to local hardware. Meena shares his experience implementing the PrimeScan 2 in his practice, demonstrating the benefits of digital patient records for diagnostics and communication. The trio also discusses favorite movie sequels, baseball heartbreaks, and tips for enhancing patient acceptance through innovative technology.

Some links from the show:

Episode Index:

01:34 Baseball Memories and Heartbreaks 05:39 Favorite Movie Sequels 08:15 PrimeScan 2 Features and Benefits 18:14 Digitizing Dental Practices 24:30 Challenges and Solutions in Digital Dentistry 30:44 Conclusion and Next Episode Teaser

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[00:00:01] This is a production of the Very Dental Podcast Network.

[00:00:16] Welcome to the Very Clinical Podcast. In about the time it takes to do an M.O. on three,

[00:00:21] we will entertain and amaze you with tips and tricks on regular daily dentistry.

[00:00:26] Here's Kevin and Zach.

[00:00:28] What is up, Very Clinical listeners? And welcome to yet another episode of the Very Clinical Podcast.

[00:00:33] I am Zach Liners, coming to you from Kansas City, Missouri. With me, as always, my trusty co-host, Dr. Kevin Harefriar.

[00:00:40] Kevin, what's happening in Cleveland tonight?

[00:00:43] We're all watching the Indians lose right now. So maybe things will turn around as we do this podcast.

[00:00:49] We're dedicated to the podcast that we're not watching the playoff game, but we're talking about dentistry.

[00:00:57] However, I'm a little concerned about you, Zach.

[00:01:00] Okay.

[00:01:01] Are you in the doghouse or something?

[00:01:03] Yeah.

[00:01:04] Not allowed to go inside?

[00:01:05] Yeah. If I sound different than I normally do, it's because I'm recording from a different computer,

[00:01:10] and I'm recording outside because my house is getting painted this week, which sounds super exciting.

[00:01:16] So, yeah.

[00:01:17] You got to do it.

[00:01:18] That's right.

[00:01:19] Let's see, Kevin, why don't you introduce our expensive co-host we hired for the night?

[00:01:25] Well, we have the one and only Dr. Mina Barsoom from Chicago.

[00:01:30] How are you doing, Mina?

[00:01:31] Hey, guys. How are you?

[00:01:32] Yeah.

[00:01:33] Um, so, uh, Mina, you are a Cleveland native, which we will talk about in a little bit,

[00:01:38] but, uh, uh, are you enjoying the Indian season so far?

[00:01:43] Um, I am a admitted fair weather, uh, Indians fan, uh, for the last couple of years.

[00:01:48] So I have been waiting for success so I can jump back on the bandwagon.

[00:01:53] But, um, I lived through a lot of the pain in the late nineties and early two thousands.

[00:01:58] Um, I would watch it all 162 games, uh, like pitch to pitch every single one.

[00:02:03] Yeah. So, oh, wow. You're a real baseball dude.

[00:02:06] Then wow.

[00:02:07] I was not anymore.

[00:02:08] Um, life hits you, but back then I was for sure.

[00:02:12] We talked in our chat, how 2016 broke my heart in a way that I didn't think was possible.

[00:02:17] Cause I would, baseball was my life up until then.

[00:02:20] I just, I can't.

[00:02:21] So, I mean, if, if we come back here, that's great, but it crushed my soul and I was in

[00:02:27] Chicago and it happened.

[00:02:28] So yeah, that's just even worse.

[00:02:31] Who, who is your guy then on those late nineties Indians teams?

[00:02:34] You had to have had a, like a, you had to have had like your, your, your couple of your

[00:02:38] guys.

[00:02:40] Sandy Alomar, Sandy Alomar, Chuck Nagy.

[00:02:45] Yeah.

[00:02:45] He had Jose Mesa.

[00:02:47] Jose Mesa broke my heart time after time again.

[00:02:50] I think I've talked about this on the podcast, but the 97, um, world series, we lost the

[00:02:56] Marlins.

[00:02:57] I hated that.

[00:02:57] Uh, which may sell lost.

[00:02:59] Uh, I got it.

[00:03:00] I got to tell the story.

[00:03:01] So before Charlie, Charlie's 30, going to be 31 now.

[00:03:04] So he was four, three.

[00:03:06] I told him that if the Indians win tonight, we're going to go to a parade.

[00:03:10] He was all excited.

[00:03:10] He had to go to bed.

[00:03:11] I had my hand on the phone to call my dad and my brother-in-law, huge baseball fans.

[00:03:17] And of course we lost.

[00:03:18] And both my dad and my brother-in-law are not with us anymore.

[00:03:22] So that, that was never going to happen.

[00:03:24] And when Charlie woke up in the morning, he said, dad, are we going to a parade?

[00:03:30] And I said, no, we lost.

[00:03:32] And there's no parades for losers.

[00:03:34] Oh no.

[00:03:35] You just came out of my mouth.

[00:03:37] Like that.

[00:03:38] That's how you own a life left.

[00:03:39] That image is burned into my brain, Kevin.

[00:03:41] Like Edgar Enterrea hitting the ball right up the middle off of Jose Mesa.

[00:03:46] It just, it can't, I can't ever shake it.

[00:03:48] Yeah.

[00:03:49] Ugly, ugly, ugly, ugly.

[00:03:51] Um, anyway.

[00:03:53] So Mina, where's your, where's your practice?

[00:03:55] Tell us, uh, where'd you go to school?

[00:03:56] Give us your like a quick, quick hit bio and my CB before we get started talking.

[00:04:01] Um, yeah.

[00:04:02] Uh, graduated 09 case Western in Cleveland.

[00:04:05] Um, moved to Chicago, started up a practice from scratch, uh, after my GPR.

[00:04:10] So I'm just in Northwest suburbs of Chicago, uh, Arlington Heights.

[00:04:14] And, uh, I've been there since 2010 was a solo practice for a while.

[00:04:19] And then I, uh, brought on some associates and now we're three doctors and, you know,

[00:04:25] just finished an expansion.

[00:04:26] So it's been, uh, it's been a busy couple of years at the office, but, um, yeah,

[00:04:29] excited to be here with you guys.

[00:04:30] I love this podcast.

[00:04:31] Was your GPR in Chicago?

[00:04:34] I did Illinois Masonic.

[00:04:36] Okay.

[00:04:37] Yeah.

[00:04:37] It's a well known, uh, global, uh, monster of a GPR.

[00:04:43] No, I don't know.

[00:04:44] It's just whatever I could do here to get my feet.

[00:04:47] What got you to, what made you hightail it over to Chicago after, uh, growing up in Cleveland?

[00:04:51] Just, did you want to just get the hell out of there?

[00:04:53] No, I never really thought I'd leave my wife's from here.

[00:04:56] Um, so we got married, um, yeah, right after a dental school.

[00:05:01] It was like three weeks.

[00:05:02] I got, I graduated, moved and got married all in like back to back to back.

[00:05:07] Wow.

[00:05:08] But I love it.

[00:05:09] I love it here.

[00:05:10] I never realized I'd be like, I was a big city person and I, I need a big city.

[00:05:14] So I'm excited.

[00:05:15] I still live in the city.

[00:05:16] We don't even live in a suburb.

[00:05:17] Right on.

[00:05:18] That's excellent.

[00:05:18] Awesome.

[00:05:19] Love that.

[00:05:19] Okay.

[00:05:20] Uh, so we're talking, uh, prime scan two tonight, since that has, uh, been recently released.

[00:05:27] Is it on the market now?

[00:05:28] Is it, is it available for purchase or just getting ready to be perked?

[00:05:31] No, it's ready.

[00:05:32] Um, you can purchase it now.

[00:05:34] Um, as of dense place for a world, a couple of weeks ago, now it's, uh, it's available

[00:05:38] to buy.

[00:05:38] Okay.

[00:05:39] So since we were talking about prime scan to our bit of the night is we were going

[00:05:43] to talk about sequel movies and preferably in this case, your favorite sequel, or maybe

[00:05:50] even a sequel that did better than the original.

[00:05:53] So Kevin, I'm going to go to you first here.

[00:05:56] Do you have a sequel movie that you enjoy as well or more than the original movie?

[00:06:03] I'm going to go into the way back time machine and go with Godfather two.

[00:06:07] I know you guys probably weren't alive during that period of time, but, um, yeah, Godfather

[00:06:12] two, um, Robert De Niro, the whole like backstory part of everything, very intriguing.

[00:06:18] And, um, I, I would flip flop between, uh, Godfather one and Godfather two, as far as which

[00:06:26] is actually better, but that's a good sequel.

[00:06:29] I mean, that in terms of sequels, that's way up there.

[00:06:33] So, um, you know, I, my dream is to, uh, cook a bunch of Italian foods and binge watch

[00:06:41] all the three Godfather movies and, um, you know, right in a row, but I've never done that.

[00:06:47] Just bits and pieces.

[00:06:49] Okay.

[00:06:49] So, uh, I'm going with Terminator two.

[00:06:53] Oh, okay.

[00:06:54] That is actually one of the, I was trying to, not necessarily my favorite second movie, but

[00:06:59] I was trying to think of one where it was actually better than the original.

[00:07:02] And I feel like Terminator two, just like when that came out, that was a, that was a big

[00:07:07] deal.

[00:07:08] People were talking about that all summer.

[00:07:10] It was a, it was a very cool, very cool action sci-fi, um, movie for sure.

[00:07:17] I haven't kept up with much of the rest of the series, but T two was, that was like peak

[00:07:21] Arnold to me.

[00:07:23] Yeah, that was good.

[00:07:24] I can agree with that.

[00:07:25] All right.

[00:07:26] Okay.

[00:07:26] I would say, yeah, no.

[00:07:30] Uh, yeah.

[00:07:31] Thanks for the, the, uh, lead up.

[00:07:33] I, you know, I'm thinking back to, I think it was late two thousands or mid two thousands.

[00:07:38] I was probably in college or dental school, but when the matrix first came out, there was

[00:07:42] all this hype for the matrix.

[00:07:44] And then we waited so many years for two and three as they were filming it.

[00:07:47] And I just had all this anticipation for matrix two.

[00:07:50] And then it just keeps popping in my head.

[00:07:52] I'm also thinking about Trump and the attempted, uh, you know, uh, homicide where he was doing

[00:08:01] the matrix thing, dodging the bullet.

[00:08:03] And it was just popping in my head.

[00:08:04] So yeah, matrix two was, was solid.

[00:08:06] There was a sequel to the assassination also that was, yeah.

[00:08:09] Yeah.

[00:08:10] Didn't go that well.

[00:08:11] No.

[00:08:12] Oh man.

[00:08:13] That's all right, Kevin.

[00:08:15] Uh, prime scan two.

[00:08:16] I'm turning it over to you.

[00:08:17] Cause, uh, I don't, uh, I don't want to have prime scan one and, uh, I don't know anything

[00:08:21] about prime scan two.

[00:08:22] So you take it from here.

[00:08:24] Okay.

[00:08:24] So I think it's worthwhile Mina to, um, uh, as we started to ask off, off camera, what

[00:08:30] your role is with dense by Sirona and let's just go through that, uh, first.

[00:08:35] And then I have a followup question to that.

[00:08:37] Sure.

[00:08:38] Lay it on us.

[00:08:38] Yeah.

[00:08:39] So I, uh, when I started my practice, I invested in, uh, Sarek, uh, six months in.

[00:08:45] So I was in a startup practice in the middle of a recession and I decided, you know, not

[00:08:50] knowing any better, really, I just wanted to do something different than the competition

[00:08:54] in my area.

[00:08:55] So I bought a Sarek, I bought a blue cam at the time, which was a powdered scanner where

[00:09:00] it would take still images, um, and, uh, kind of the, the cheapest mill I could possibly

[00:09:06] get.

[00:09:07] And then eventually scaled it to what I have now where, um, single visit dentistry and

[00:09:12] chair side dentistry is kind of a big, a big part of what we do.

[00:09:15] Um, early on within a couple of years, I started taking courses and workshops down in

[00:09:19] Scottsdale at Sarek doctors and spear.

[00:09:22] I got involved with that organization, um, as a mentor.

[00:09:25] And then, um, I've been resident faculty there for the last eight years.

[00:09:29] Um, during that time, I, I also got to meet a lot of people from dense by Sirona.

[00:09:34] And I eventually found myself as a beta tester for various scanners, the Omnicam, the prime

[00:09:40] scan, prime mill, prime print, all the primes.

[00:09:43] And then, uh, now the prime scan too.

[00:09:44] So my role with dense by Sirona, I serve as a key opinion leader.

[00:09:48] And I also, um, do a lot of beta testing for hardware and software for that company.

[00:09:53] Uh, primarily though, I teach at C docs.

[00:09:56] I teach all the, uh, advanced workshops, all of our, you know, CAD cam and printing workshops,

[00:10:00] uh, full arch stuff, um, at C docs in Scottsdale.

[00:10:04] And how often are you teaching?

[00:10:06] Uh, this year I did 52 workshops, two day workshops.

[00:10:11] So it's, yeah, I'm, I'm down in Scottsdale in Charlotte.

[00:10:14] Um, at least once or twice a month.

[00:10:16] Um, I was there last week in Charlotte for four days.

[00:10:19] I'm heading to Scottsdale tomorrow for four days.

[00:10:22] So, um, it's, it's, it's something I enjoy.

[00:10:24] So I, it's not a, uh, a burden, at least not at this point, but, um, it is something

[00:10:28] I enjoy for sure.

[00:10:30] Until Zach minor shows up in your classes.

[00:10:32] Yeah.

[00:10:33] A bunch of questions.

[00:10:35] Welcome buddy.

[00:10:35] Welcome.

[00:10:38] Um, well, I guess you kind of answered my other question.

[00:10:40] You did start with the, the blue cam.

[00:10:43] I did.

[00:10:43] Yep.

[00:10:43] Back in the day.

[00:10:44] Yeah.

[00:10:44] So blue cam and learning how to powder and learning how to take still images.

[00:10:48] That was a whole process back then.

[00:10:51] Yeah.

[00:10:52] Um, and that's where I started to, um, I did have the red cam, I think for a couple of

[00:10:56] months and then there was some sort of trade in thing for the blue cam, but I've been through

[00:11:01] all iterations of, of Zara cameras.

[00:11:04] So, um, you know, we use the, we use the prime scan primarily in our office right now.

[00:11:11] It is my favorite scanner.

[00:11:13] Uh, also we talked off air about different scanners that we have.

[00:11:17] I have, I do have an iTero also.

[00:11:18] Zach has a Medit.

[00:11:20] Um, I've used them all.

[00:11:22] I do think that the prime scan is the Ferrari of, of all of them in terms of ease of use.

[00:11:29] And, um, you know, I, I used to say that I could grab everybody, anyone off the street

[00:11:36] and teach them how to scan in a short period of time until we had a temp assistant come

[00:11:42] in and it was a disaster, but I don't know if that says something about us or her or whatever,

[00:11:49] but I do think that the prime scan is a top notch, which leads us to our sequel to the prime scan,

[00:11:58] uh, the prime scan too.

[00:12:00] So give us the elevator pitch for the prime scan to tell us all its features.

[00:12:06] Yeah.

[00:12:07] So, uh, I mean, from a just kind of basic perspective, I think people look at this scanner and immediately

[00:12:14] assume, Oh, it's just a wireless prime scan.

[00:12:17] And you know, it is wireless and that's a big part of it, but it's not just wireless to a local, uh,

[00:12:23] workstation or local software. It's wireless to the cloud. So it's, it's a huge undertaking to be able

[00:12:29] to scan directly into a web browser, directly into a cloud in real time and not have local software

[00:12:37] that you're running on a laptop or a PC that is, you know, capturing the data, compressing it,

[00:12:43] and then storing it locally. This is going directly over the internet into the cloud. And I think the,

[00:12:48] the big difference here that a lot of people don't realize or think about is, you know, not having to be

[00:12:53] tethered to a workstation, not having to be tethered to software is a big deal. At least like in my

[00:12:59] practice, for example, I run Macs everywhere. So for me to use CEREC, I need to find windows computers

[00:13:05] and like install, you know, all these different virtualization software and it becomes a bit of a

[00:13:10] burden. So now in order to scan, we open up a Google Chrome web browser and we log into DS core and

[00:13:18] anywhere in the office, we can start scanning and it goes right into that web browser. So we've scanned,

[00:13:22] we scan on tablets, we scan on our Macs and the operatories. I've done silly things like put on a

[00:13:28] vision pro and scanned with a vision pro. Yeah. Crazy stuff. I mean, because it's web-based, right?

[00:13:34] So, so it's, it's direct cloud scanning. And now the data is stored in the cloud. And one of the

[00:13:40] advantages is, you know, we're no longer limited by the computing power we have locally on our machine,

[00:13:46] right? So I can kind of leverage cloud computing and we have servers or DSS servers all over the

[00:13:52] world and are way more powerful than the cart we have in the operatory for the time scan. So the

[00:13:58] processing is faster. The, um, some of the capabilities that are coming down the road,

[00:14:03] uh, can't necessarily talk about everything, but there's, you can kind of see the writing on the

[00:14:06] wall. I mean, eventually chair side design and manufacturing is going to be on a web browser in

[00:14:11] the cloud. Um, and that's, what's being built now. So it's, it's going to be, uh, you know, a platform

[00:14:16] leading to the future. So for me, the, the PS2 or the prime scan too, is just a, you know, super

[00:14:22] impressive direct to cloud scanner that is easy for anyone to use. Um, and we were not tethered by

[00:14:29] hardware or software or, uh, or power or wires. Yep. So I think one of the mistakes early on in my

[00:14:38] sarikness was just, and I've said this in, in lectures that, um, the dumbest thing it does is

[00:14:45] make crowns. Like you have, you have so many things that you can do with it. And currently,

[00:14:52] you know, I like to tell new employees that it's the hub of our whole office. Everything kind of,

[00:14:58] uh, there are spokes off the hub from the prime scan for almost everything we do. Um, if I have to

[00:15:06] take a physical impression, that's a very sad day for me. It happens, you know, once or twice a year,

[00:15:12] but wow. I don't even have a polyvinyl impression in the office. So that would be a bad day if I

[00:15:16] could not scan. You're ahead of me on that. We, we, for some, uh, denture stuff, we,

[00:15:22] we definitely take an impression. But, um, so, but because it, Sarek has a reputation for being,

[00:15:31] you know, same day crowns and all that, let's just walk through how you would use your prime scan

[00:15:36] to, uh, to do a crown now versus the traditional way you would do it with, with the cart and,

[00:15:42] you know, what, what everyone would traditionally think of in their head as a Sarek. Yeah.

[00:15:46] Um, so let me start with the more traditional workflow, which is a, uh, Sarek software on a

[00:15:54] machine with a license. So on your prime scan or on some type of lab workstation. Um, so traditionally,

[00:16:01] and that's still, we still do this. Um, we, cause we have two other prime scans, uh, that we use in

[00:16:06] the office along with our prime scan too. So it just depends on which one's available and which

[00:16:10] one's being used. So, um, we can take scans of a preparation on the traditional prime scan. We

[00:16:17] design the restoration right on that machine and we send it to a manufacturing device. It's a printer

[00:16:21] or a mill depends on what you're making. Um, with the prime scan too, it's a little different because

[00:16:26] now I don't have to worry about a cart that I have to bring into the operatory with me or a laptop

[00:16:31] with a battery, um, and plugs and dongles and all this stuff to bring in a laptop. I literally just go

[00:16:37] from room to room with the scanner. We log into a web browser and we start scanning. And once those

[00:16:43] scans are in the cloud, I can then push that data to a workstation to design a Sarek crown. I can push

[00:16:50] it to a workstation to design a splint. I can push it to sure smile to order liners, or I can say,

[00:16:56] save their scans as part of their chart or their record. So, um, a few years ago we started scanning

[00:17:01] every new patient and scanning our patients on a regular cadence. And, um, again, it's a process,

[00:17:07] you know, you got to bring the cart into the hygiene room and scan and then figure out storage

[00:17:11] and where to save it and which cart did we scan it with and all those things. And now I have a patient

[00:17:16] chart and be a score that I can just go in and see all the patient scans and I can compare scans from

[00:17:22] different time points or I can use a scan from six months ago to design a crown today.

[00:17:28] If you broke a tooth, I can use your scan that I took six months ago and I can make a tooth off of

[00:17:33] it and truly restore you to what it looked like before. So that's been, um, a lot of the process

[00:17:38] that we do now with the prime scan too. Yeah. I want to talk more about DS core in our second episode.

[00:17:43] So kind of want to skirt around that a little bit, but, um, you hit onto something that, um,

[00:17:50] the minute I saw the prime scan too, I think, um, uh, Mike Scramstad had a video out that I saw

[00:17:58] initially and I saw that it was wireless. You know, the light bulb went off because digitizing

[00:18:04] our patients right from the get-go has really been kind of a dream of mine, but it's cumbersome

[00:18:11] with the scanners we have now. Um, so because it's wireless, uh, right away, I was like, Oh,

[00:18:20] this, this could really fit what I've always wanted to do. You know, you come in as a new patient,

[00:18:24] we take our photos, we take our radiographs, we get all that compiled, and then I can get a scan of you

[00:18:31] that will essentially live forever in the cloud. Um, are you doing that now? What, what have you found

[00:18:38] the benefits of, of that? And, you know, just speak to that for a little bit. Yeah. You know,

[00:18:43] so, um, prior to scanning every patient, we had a regular cadence of records. So patients come in,

[00:18:49] they get obviously their intraoral radiographs. We have a cone beam. So we take a CBCT on every

[00:18:54] new patient as well. And that eliminates the need for all the posterior PAs and things. So we just

[00:18:59] take bite wings and anterior PAs. We take a CBCT and I'll take a bunch of photos and I'd have my

[00:19:04] assistants or hygienists take a bunch of intraoral photos. Cause my whole idea was I want to digitize

[00:19:10] the patient or what we call a digital twin of the patient in the software. And I wanted to kind

[00:19:15] of do my exam at my desk before I go in to see the patient. I don't like to be surprised by things.

[00:19:20] So I kind of, you know, always sit at my desk and I do a consultation in my desk and then I go in and

[00:19:25] talk to the patient. Um, and I found that like to take all the buckle pictures and the arch

[00:19:31] pictures and everything in order to see their teeth. I have a digital scan there. Why do I need

[00:19:36] all those pictures? I can manipulate their jaws. I can look at their occlusion. I can look at the bite.

[00:19:41] And what I found is not just for my diagnostic purposes, but also from a patient communication

[00:19:47] perspective for them to sit there and look at their teeth in 3D and I can manipulate the models

[00:19:52] and zoom in on, you know, things that may be concerning. And I think that has a whole different

[00:19:57] impact to a patient versus looking at an x-ray they can't understand or looking at a picture

[00:20:01] that is just two dimensional. Um, so for me, the scan is, is the second thing I show them usually is

[00:20:07] the scan. First thing is just a closeup of their smile. And we talk about aesthetics first, but,

[00:20:11] um, and then we usually jump into the teeth. So I jump into their scan and we go tooth by tooth

[00:20:16] and we have a tour of the mouth as we learned at Spear. This is kind of the philosophy and I use the

[00:20:21] scan first and then I use the photos. And then the last thing I looked at are x-rays. Um, once I've,

[00:20:25] you know, pretty much figured out what's going on with the patient.

[00:20:28] Yeah, we, uh, you know, we're big on photos. We have a similar workflow minus, you know, scanning

[00:20:34] every patient. It's just impossible right now. I'm hoping to overcome that by getting a prime scan

[00:20:42] too, uh, shortly, but, um, you know, being able to diagnose the patient in my office, you know, looking

[00:20:50] at their photos, looking at their x-rays, it's like, I already know what's going on before I walk in the

[00:20:55] room. It's really, um, really beneficial for everyone. What's the patient's perception from

[00:21:01] seeing their scans like that and, you know, sort of having this different workflow?

[00:21:07] You know, I think patients have a certain, um, impression of what dentistry should be

[00:21:12] based on their experiences that they've had before they come to one of our offices.

[00:21:16] And I think they're used to walking into an office that probably smells like a dental office and

[00:21:22] looks like a dental office. And, you know, they're going to have x-rays that are uncomfortable.

[00:21:26] They're going to have a hygienist poking their gums. They're going to have a dentist coming in and,

[00:21:30] you know, telling them all this expensive treatment. And I think, you know, what I try to do is we,

[00:21:34] we create this, you know, this co-diagnostic journey for a patient where hygienists go through

[00:21:40] images and scans and they talk to a patient about concerns. Then they talk to me about those same

[00:21:45] concerns. I validate those concerns with the hygienist. So now the patient's heard it two or three times

[00:21:49] before, you know, they realize, Hey, this might be an actual issue that I have to deal with. So

[00:21:54] I think today patients just want to know everything and they want to see everything. And there's,

[00:22:00] you know, unfortunately, like in our profession, there's this inherent distrust that patients have

[00:22:04] of, of our profession. And, you know, I've always had this like thing, even when I was a younger

[00:22:09] dentist, like I looked young and I had to prove to a patient why they needed treatment. So I was always

[00:22:14] taking pictures and going above and beyond. And that was always kind of something I had to overcome.

[00:22:18] But I think patients expect that now they come in, they want to see, and they want proof that

[00:22:23] what you're recommending is truly a concern and they want to understand options and alternatives and

[00:22:27] consequences. So scans and images, CT scans, you know, pictures, all this stuff is just part of a

[00:22:33] package that really just helps them see what they need and helps us to help them get the treatment

[00:22:39] they need. I think that's an interesting point because, you know, I think as time has gone on,

[00:22:46] in my practice, treatment acceptance has gone up. And I think part of that is my age. You know,

[00:22:53] just, you know, you, you speak with more confidence, but the other part is it's right in front of your

[00:22:58] face. We have giant monitors in each operatory. You have your photos right there. You know,

[00:23:04] your tooth, you can see it. I don't have to like prove that to you or whatever.

[00:23:11] You know, like you, like you had said, the, the co-diagnosis, it's right there in front of the

[00:23:15] patients. And I do think that the patients appreciate that. And also, you know, yeah,

[00:23:22] a lot of it's how you, how you carry yourself. I don't need, I don't need to do it.

[00:23:28] No, absolutely right. Like early in my career, I was, I'd like beat myself up if I had somebody say

[00:23:34] no to treatment. Like, what did I do wrong? What, what, like what's wrong with me? Why can't they

[00:23:38] understand it today? I mean, we kind of have a saying in the office and it's, it's a joke, but we,

[00:23:43] it's kind of true. Like teeth aren't for everyone. So if you don't want to take care of what I

[00:23:47] recommend, then, you know, that's okay. It's only going to get worse. I'll be here. We're not going

[00:23:51] anywhere, but it's up. It's your tooth. It's your, it's your concern. I'm just trying to help you

[00:23:56] fix your problems or improve your health and that's it. And if you don't want to do it,

[00:23:59] that's okay. The best part of imaging is that, um, whether they say yes or no, at least you don't

[00:24:07] get the comments anymore. Like, Oh, what do you, you need to make a car payment and you make a boat

[00:24:11] payment with this? Cause you know, they know that it's not a, it's not a made up thing, you know,

[00:24:16] that's, but I also do need to make a car payment and a boat payment. So obviously I need them to say,

[00:24:21] I think Mina does need to make a car payment. Very true. Hey, I have some, I have some nerd

[00:24:28] questions for you, Mina. So with this wireless, is it, is it a Bluetooth connection or is this a,

[00:24:34] is this over wifi? What, how's this happening? Yeah. So it's directly over wifi. So, um, the,

[00:24:40] the prime scan two will pair directly to your network. So again, there are some requirements in

[00:24:46] terms of upload speed and network performance in order to be able to run the prime scan two,

[00:24:51] which is important. Yeah. I mean, you have a lot of data going up into the cloud and what I'm seeing

[00:24:57] is the compressions getting better. The speeds are, are requirements are getting lower, but it is a 50

[00:25:02] meg upload minimum right now, which is a, a, a big number. Um, so in anticipation of that, um,

[00:25:10] Denspy created a device called an edge device. So it's not a computer per se, it's more of a buffer.

[00:25:15] Um, so if you don't have the upload speed, if you don't have the, the, the minimum network

[00:25:21] requirements, they plug this thing into your, you know, server room and basically it's like a booster,

[00:25:26] right? So it takes the scans and then it, you know, compresses them and then it uploads it on

[00:25:31] a slower upload speed if, if you have it. So it kind of works as like an intermediate right now.

[00:25:36] Um, but yeah, I mean, I have living in, in, in like major areas, we all probably have gig lines,

[00:25:42] you know, to our office, but I mean, I, I, there's a lot of the rural guys that are on like

[00:25:46] Starlinks or something that probably don't have the juice for that maybe, you know?

[00:25:50] Yeah. And so you can, you can run it off a Starlink. You just have to have the, the edge device

[00:25:55] and that'll basically buffer things. So it's a little bit smoother for your experience.

[00:26:01] They did. Um, I, I didn't have to use the edge device cause I had enough upload speed, but so

[00:26:07] I can't speak to how it functions, but on the beta forums that we had and people that were using it,

[00:26:12] it was working and it was helping them. So like a lot of people in Canada and some of the other

[00:26:16] areas that were testing, they were having some, you know, upload issues, but that's, that's the one

[00:26:20] thing is, you know, I hear this a lot from people, you know, what if your internet goes down?

[00:26:25] Like what's going to happen? You can't scan anymore. And I'm like, my software's cloud-based.

[00:26:30] My phones are voice over IP. Like I lose internet and we're dead. So might as well just go home.

[00:26:36] Um, actually happened last Monday for about a half hour before we were seeing patients. And,

[00:26:42] you know, I start to sweat a little bit, everything came back on, but like nothing is working.

[00:26:47] Like you might as well go home. It is true. We are tethered to IP. We are tethered to the internet.

[00:26:55] Um, and I have, I mean, I have a 5g backup. So if our Comcast goes down or our internet goes down,

[00:27:02] I have a 5g backup. And if there's no 5g going on that, we're probably in the middle of like

[00:27:07] some nuclear event. Um, and I'm probably not going to prep a crown at that point. So,

[00:27:12] uh, that's the end of the day. Yeah.

[00:27:14] I mean, I'm going down with the ship.

[00:27:17] What is a 5g backup? Like that's, that's cool. I feel like I need something like that.

[00:27:21] I got a, it's so net gear makes these modems. Uh, it's called a nighthawk. So I just have a

[00:27:26] modem basically that has 18T. I just pay them $50 a month or whatever it is for the 5g

[00:27:33] send card. And that plugs into my network. So when the network goes down, this thing fails over

[00:27:38] and it immediately kicks on and we use 5g. So it'll be a little slower, but it'll still be

[00:27:43] functional. I can take calls and open my cell and stuff.

[00:27:47] This podcast was just worth it. Cause I, yeah, there you go.

[00:27:51] I never, I never heard of that. So I bet you, I bet you have that in that, in your area. I bet

[00:27:55] you could buy something like that, Kevin, you know, for sure.

[00:27:59] Yeah. I'm going to look into that for sure.

[00:28:00] Send me a couple bottles of bourbon and I'll come do it for you. Uh,

[00:28:04] all right. That's my currency. Yeah.

[00:28:06] Hey, that that's, that's easy.

[00:28:10] How easy is it to do a full arch scan with the meta that you're using now, Zach?

[00:28:15] I don't even have the newest meta. I'm on, I'm only on the 600 and, and, uh, my assistants

[00:28:19] can knock out a full arch scan pretty well. The key people are so obsessed with the scanner.

[00:28:25] It's about your, your laptop power. And, um, you, if you keep your tips clean, um,

[00:28:33] she said,

[00:28:33] tip is clean. Yep. Um, and, uh, um, you know, just like no one's basic scanning principles,

[00:28:41] you know, like, you know, following a, following a path and turn off the lights and all that kind

[00:28:47] of stuff. But no, I mean, if you keep your drivers up and you have a good laptop, like,

[00:28:51] you know, most decent scanners are going to get that job done. And the, the 600 works,

[00:28:57] it cruises along. We, we, we get full arches sometimes tissue with like, no, like, uh,

[00:29:04] dentulous. Yeah. Dentulous areas, especially posterior mandible.

[00:29:10] Hmm. I haven't gotten to the point where I'm going to do like a, I wouldn't do a saddle partial

[00:29:14] with my, my meta. I'm going to go back to, I'm going to do allogeneity on that or PBS or something.

[00:29:19] So, but prime scan too. Yeah. Or, or that. Yes. I will say, I mean, uh, apple to apples. Like I,

[00:29:26] I had a medit 600 that I was trying to figure out a way to make it work on the hygiene side for

[00:29:33] scans. And I think the problem for me is my hygienists were so used to prime scan

[00:29:38] where you didn't have to follow this very like strict linear scanning process. And it's a little

[00:29:44] bit more free to kind of scan and medit needs that in order to run. It's kind of like an Omnicam

[00:29:48] kind of works the same as, as the Omnicam scanning. Um, and, and the, honestly, the biggest

[00:29:54] thing for me was like the tips, if the tips weren't perfectly like clean and pristine and

[00:29:59] brand new, it wouldn't scan well. And I just found that it was like a little bit more trouble than,

[00:30:03] than what it was. So we got rid of it. But I think for me, it's a good scanner is like an entry

[00:30:09] scanner. And I think a lot of people have it and you can get into digital dentistry that way very

[00:30:12] easily. Um, I think the whole idea of prime scan too, is to kind of, you know, capture that market.

[00:30:18] Um, the, the practices that want to scan, they don't want to manufacture necessarily right away,

[00:30:23] which is a lot of practices. They might not want to manufacture immediately, but this gives you

[00:30:28] at least a gateway so that in the future, if you decide to add manufacturing, you already have,

[00:30:32] you know, a pathway to do that. So, um, and I think that's the, the big win for the prime scan too,

[00:30:37] is it captures that, you know, different market of DI only, but you still get a premium scanner.

[00:30:42] Very cool. Very cool. Um, any, uh, we gotta, we gotta wrap this one up, but we're going to have

[00:30:48] Mina back on, uh, next week to delve into the DS core and anything we missed from today, but,

[00:30:55] uh, anything else you, Kevin, you want to double down on it?

[00:30:57] Yeah, that was a very, very comprehensive. And, uh, you know, the Indians almost took the lead,

[00:31:03] but now we're down by one run.

[00:31:04] I think you're getting better.

[00:31:05] Good. What is it? Four, three or three, two?

[00:31:07] It's three, two. Um, we had bases loaded and scored two runs.

[00:31:12] Kevin is, is your prime scan too? Is it, is it on order? Is it a fourth quarter purchase?

[00:31:16] Is it, uh, I'm getting the demo as soon as I, uh, very soon.

[00:31:22] And then we'll decide from there.

[00:31:24] Okay.

[00:31:24] And Zach, I'll pull some screens for you, strings for you if you want. I'm actually going to be down in,

[00:31:29] uh, St. Louis doing an event, uh, next month. So if you want to come up and, uh,

[00:31:34] get some hands on and at least, uh, maybe get, grab a drink, we can, uh, we can definitely go on

[00:31:39] over. We need to talk about that. All right. Very cool. All right. Hey, uh, see that. Thank you

[00:31:44] guys for, uh, for listening. Um, thank you Mina for joining us. And again, we're going to continue

[00:31:49] this conversation next week. So if you want to hear more about prime scan too, we will see you

[00:31:55] next Tuesday.